- Lead Time
- Return Policy
Full sample sets ship within 1 week. Orders for 3 or less colors typically ship faster within 1-2 business days.
Unsure about a color? Dutton Brown offers color samples for all colors found in our color collection. Also, each light fixture is crafted with high-end finishes including solid satin brass, polished nickel, or satin black which are available as samples, too.
Samples are not returnable, but the cost of the samples minus shipping is reimbursable if you decide to move forward with a purchase. Please contact us for any questions regarding samples.
Lead Time: 1-3 business days for individual items. For items purchased along with fixtures, the lead time is the same as the fixture which is typically within 4 weeks. Full sample sets typically ship within 1 week while orders for 3 or less samples ship within 2 business days.
Shipping Time: 1-4 business days via FedEx Ground or USPS Priority Mail
Tracking information is sent to the email associated with the order when the item is ready to ship. If you need a shipping estimate or faster shipping, we are happy to provide estimates, but we are not able to guarantee delivery dates. Please see tracking info or contact the courier for the most accurate delivery information.
Lighting accessories are not returnable. This includes samples, bulbs, expedite fees, and customizations including custom colors and switch add-ons.
Lighting extension rods, chain, swivels, and globes purchased along with a fixture may be returned along with that fixture within 30 days of delivery date as determined by the tracking information. Individual such purchases not associated with a Dutton Brown fixture are not returnable.
The full return policy is available here.