Bead Sample Order
Choose from our variety of solid color, metallic, or clear crylic bead samples to personalize your own beaded urchin chandelier. Please note beads are subject to slight changes in color. Because of this, we typically order a particular bead color when a fixture order is placed, so a short lead time to obtain the sample may be required. For this reason, we are not able to provide a sample of all colors as we may not have them in stock.
Samples are not returnable, but the cost of the samples minus shipping is reimbursable if you decide to move forward with a purchase. If a bead is out of stock that you're interested in or you have questions, please contact us at firstname.lastname@example.org.
Lead Time: 1-3 business days for individual items. For items purchased along with fixtures, the lead time is the same as the fixture which is typically 2 weeks.
Shipping Time: 1-4 business days via FedEx Ground or USPS Priority Mail
Tracking information is sent to the email associated with the order when the item is ready to ship. If you need a shipping estimate or faster shipping, we are happy to provide estimates, but we are not able to guarantee delivery dates. Please see tracking info or contact the courier for the most accurate delivery information.
Lighting accessories are not returnable. This includes samples, bulbs, expedite fees, and customizations including custom colors and switch add-ons.
Lighting extension rods, chain, swivels, and globes purchased along with a fixture may be returned along with that fixture within 30 days of delivery date as determined by the tracking information. Individual such purchases not associated with a Dutton Brown fixture are not returnable.
The full return policy is available here.